Get in Touch With Us
We like hearing from the people who read our pages. Whether you have spotted something that looks out of date, want to ask a question, or simply have an idea you would like to share, this page explains the easiest way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to get in touch is by email. Write to us at info@jamcafe.info and your message will go straight to the small team that looks after this website. We read every message ourselves, and we answer as many as we can.
To help us reply properly the first time, please try to include:
- A clear subject line, such as "Correction", "Question" or "Feedback".
- The page you are writing about, ideally with a link, so we know exactly where to look.
- A short description of what you noticed or what you would like to know.
What We Can Help With
Most of the messages we receive fall into a few simple groups:
- Corrections: if a detail on one of our pages seems wrong or no longer current, tell us. We check every report and update the page when the information needs changing.
- Questions about our content: if something we wrote is unclear, we are happy to explain it in plainer words.
- General feedback: suggestions for new topics, layout ideas or anything that would make the site easier to use.
- Partnership or media enquiries: please mention this in your subject line so it reaches the right person.
Please note that we are an information website. We cannot manage accounts, process payments or settle disagreements you may have with another business. If your question is about a service you use elsewhere, the provider of that service is the best place to start.
When to Expect a Reply
We aim to respond within two to three working days. At busy times it may take a little longer, but we will not ignore your message. If your note is about an error on our site, you may see the page updated before you hear back from us.
Your Information
When you email us, we only use your details to read and answer your message. We do not sell them or add you to mailing lists without asking. You can read more about how we handle personal details in our Privacy Policy, and the rules for using this website are set out in our Terms of Use.
Thank you for taking the time to reach out. Every message helps us keep our pages accurate, useful and easy to read.